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File audit actions in essential documents

In the eTMF application, the Essential Documents page represents the file storage for a study that is based on the DIA TMF reference model. Here, all the operations with files must be accounted for and comply with specific requirements. Thus, the auditing procedure must be established according to the workflow that is associated with folders.

Under the Essential Documents page, you have the auditing instruments as discussed in the following sections.

Tip

You can also audit files in batch using the File Task functionality.

In eTMF, all the operations with files under Essential Documents must undergo the auditing procedure according to the workflow that is associated with folders containing these files.

Thus, if an action is attempted with the file, the authorized user has to approve, sign, or reject this action.

To approve a file in the essential documents storage
  1. In the eTMF application header, select the TMF tab.

  2. From the left pane, select the Study List subtab.

  3. On the Study List page, in the table, select the needed study name.

    Accessing study
    Figure 1. Accessing study

  4. On the page that opens, in the left pane, select Essential Documents.

  5. On the Essential Documents page, from the explorer tree pane, select the required directory, and in the File List table, go to the file you need to audit.

    Tip

    For easier location, the files you need to audit are marked with My Task hourglass_icon.png.

    Locating files to audit in essential documents
    Figure 2. Locating files to audit in essential documents

  6. Next to the file of your interest, from the Actions column, select More more_icon.png > Audit audit_action_icon.png.

    Selecting to audit file
    Figure 3. Selecting to audit file

    Tip

    The audit option can be disabled or hidden if:

  7. In the dialog that appears, select the File Preview option and complete the details as explained in the following table.

    Tip

    Select File Preview eye_icon.png to open the file contents in a new browser tab with the ability to examine and comment on it as an auditor. Learn more in the Preview and comment on file content during audit section.

    Approving file in essential documents
    Figure 4. Approving file in essential documents

    Element

    Details

    Expected Date of Next Work Step (UTC)

    Enter the date when the next step in the file's workflow after the approval is expected to take place.

    The system can automatically populate the expected date according to the following configurations of the associated workflow:

    • The unified study-level setting of all the workflow steps (nodes) duration upon configuring the DIA RM or custom TMF base. For such a setting, the system adds the set number of days to the current date to calculate the expected date of the next workflow step.

    • The individual workflow step (node) duration setting upon associating the workflow with the folder. For such a setting, the system adds the number of days set for each individual workflow step to the current date to calculate the expected date of the next step.

    If both the study-level and the individual workflow node duration settings are applied, the individual setting for the workflow nodes has higher priority and overwrites the study-level setting.

    Comments

    Enter a comment to support your action, if needed.

    SUBMIT

    Select submit_button.png to save applied changes.

    TERMINATE

    Select terminate_button.png to terminate the file audit.

    CANCEL

    Select cancel_button_black_white.png to discard the implemented changes and close the dialog.

Once submitted, the file is audited and approved. The file status changes according to the associated workflow.

In eTMF, all the operations with files under Essential Documents must undergo the auditing procedure according to the workflow that is associated with folders containing these files.

Sometimes the workflow might require that if an action is attempted with the file, the authorized user has to approve this action by providing their electronic signature.

Important

For security, the system logs you out after three failed attempts to confirm your identity with a password or code.

To sign a file in the essential documents
  1. In the eTMF application header, select the TMF tab.

  2. From the left pane, select the Study List subtab.

  3. On the Study List page, in the table, select the needed study name.

    Accessing study
    Figure 1. Accessing study

  4. On the page that opens, in the left pane, select Essential Documents.

  5. On the Essential Documents page, from the explorer tree pane, select the required directory and in the table, go to the file you need to sign.

    Tip

    For easier location, the files you need to audit are marked with My Task hourglass_icon.png.

    Locating file to audit in Essential Documents
    Figure 2. Locating file to audit in Essential Documents

  6. Next to the file of your interest, from the Actions column, select More more_icon.png > Audit audit_action_icon.png.

    Selecting to audit file
    Figure 3. Selecting to audit file

    Tip

    The audit option can be disabled or hidden if:

  7. In the dialog that appears, select the Approve option and complete the details as explained in the following table.

    Tip

    Select File Preview eye_icon.png to open the file contents in a new browser tab with the ability to examine and comment on it as an auditor. Learn more in the Preview and comment on file content during audit section.

    Signing file in essential documents
    Figure 4. Signing file in essential documents

    Tip

    In the following table, mandatory elements are marked with an asterisk (*).

    Element

    Details

    Comments

    Enter a comment to support your action, if needed.

    User Name*

    Enter your user name to provide an electronic signature.

    Password*

    Enter your system password to confirm an electronic signature.

    The field is only available if you use the authorization method by providing your login and password.

    Send Code

    Select send_code_button.png to send the temporary PIN code to your email for which the SSO method is configured.

    The button is only available if you use the authorization method via SSO.

    Code*

    Enter the temporary PIN code that you received via email to confirm an electronic signature.

    The field is only available if you use the authorization method via SSO.

    Title

    Represents the title of the user entered in the User Name field if it is configured in the ADMIN application. The field cannot be edited manually.

    I have reviewed and approve this document(s)

    Select this checkbox to acknowledge that you have reviewed the document for which you are signing.

    SUBMIT

    Select submit_button.png to complete the approval process.

    TERMINATE

    Select terminate_button.png to terminate the file audit.

    CANCEL

    Select cancel_button_black_white.png to dismiss your actions without saving and close the dialog.

    Important

    The details you need to provide for action confirmation depend on the authentication method configured for you in the system—via SSO or via providing your login and password.

Once submitted, the file is approved and signed. The file status changes according to the associated workflow.

In eTMF, all the operations with files under Essential Documents must undergo the auditing procedure according to the workflow that is associated with folders containing these files.

Thus, if an action is attempted with the file, the authorized user has to approve this action or sign for it. At both these stages—approval or signature—based on your judgment, you can decide to reject the action with the file for some valid reason, such as a duplicated document, misclassified file, or else.

To reject a file or a signature in the essential documents storage
  1. In the eTMF application header, select the TMF tab.

  2. From the left pane, select the Study List subtab.

  3. On the Study List page, in the table, select the needed study name.

    Accessing study
    Figure 1. Accessing study

  4. On the page that opens, in the left pane, select Essential Documents.

  5. On the Essential Documents page, from the explorer tree pane, select the required directory. In the table, go to the file you need to audit.

    Tip

    For easier location, the files you need to audit are marked with My Task hourglass_icon.png.

    Locating file to audit in Essential Documents
    Figure 2. Locating file to audit in Essential Documents

  6. Next to the file of your interest, from the Actions column, select More more_icon.png > Audit audit_action_icon.png.

    Selecting to audit file
    Figure 3. Selecting to audit file

    Tip

    The audit option can be disabled or hidden if:

  7. In the dialog that appears, select the Reject option and complete the details as explained in the following table.

    Tip

    Select File Preview eye_icon.png to open the file contents in a new browser tab with the ability to examine and comment on it as an auditor. Learn more in the Preview and comment on file content during audit section.

    Rejecting file in essential documents
    Figure 4. Rejecting file in essential documents

    Tip

    In the following table, mandatory elements are marked with an asterisk (*).

    Element

    Details

    Reject reason*

    Select the reason why you are rejecting the file, such as Missing Signature, Duplicate Document, and so on.

    Expected Date of Next Work Step (UTC)

    Enter the date when the next step in the file's workflow after the rejection is expected to take place.

    The system can automatically populate the expected date according to the following configurations of the associated workflow:

    • The unified study-level setting of all the workflow steps (nodes) duration upon configuring the DIA RM or custom TMF base. For such a setting, the system adds the set number of days to the current date to calculate the expected date of the next workflow step.

    • The individual workflow step (node) duration is set upon associating the workflow with the folder. For such a setting, the system adds the number of days set for each individual workflow step to the current date to calculate the expected date of the next step.

    If both the study-level and the individual workflow node duration settings are applied, the individual setting for the workflow nodes has higher priority and overwrites the study-level setting.

    Comments

    Enter a comment to support your action, if needed.

    SUBMIT

    Select submit_button.png to complete the rejection process.

    TERMINATE

    Select terminate_button.png to terminate the file audit.

    CANCEL

    Select cancel_button_black_white.png to dismiss your actions without saving and close the dialog.

Once submitted, the file is audited and rejected. The file status changes according to the associated workflow.

In eTMF, all the operations with files under Essential Documents must undergo the auditing procedure according to the workflow that is associated with folders containing these files.

Thus, if an action is attempted with the file, especially the file deletion that can cause a file loss, the authorized user has to approve, sign, or reject this action.

Important

For security, the system logs you out after three failed attempts to confirm your identity with a password or code.

To approve a file deletion in the essential document storage
  1. In the eTMF application header, select the TMF tab.

  2. From the left pane, select the Study List subtab.

  3. On the Study List page, in the table, select the needed study name.

    Accessing study
    Figure 1. Accessing study

  4. On the page that opens, in the left pane, select Essential Documents.

  5. On the Essential Documents page, from the explorer tree pane, select the required directory and in the table, go to the file for which you need to audit the deletion operation.

    Tip

    For easier location, the files you need to audit are marked with My Task hourglass_icon.png.

    Locating file to audit in Essential Documents
    Figure 2. Locating file to audit in Essential Documents

  6. Next to the file of your interest, from the Actions column, select More more_icon.png > Audit audit_action_icon.png.

    Selecting to audit file
    Figure 3. Selecting to audit file

    Tip

    The audit option can be disabled or hidden if:

  7. In the dialog that appears, select the Approve File Deletion option and complete the details as explained in the following table.

    Tip

    Select File Preview eye_icon.png to open the file contents in a new browser tab with the ability to examine and comment on it as an auditor. Learn more in the Preview and comment on file content during audit section.

    Approving file deletion in essential documents
    Figure 4. Approving file deletion in essential documents

    Tip

    In the following table, mandatory elements are marked with an asterisk (*).

    Element

    Details

    Comments

    Enter a comment to support your action, if needed.

    User Name*

    Enter your user name to provide an electronic signature.

    Password*

    Enter your system password to confirm an electronic signature.

    The field is only available if you use the authorization method by providing your login and password.

    Send Code

    Select send_code_button.png to send the temporary PIN code to your email for which the SSO method is configured.

    The button is only available if you use the authorization method via SSO.

    Code*

    Enter the temporary PIN code that you received via email to confirm an electronic signature.

    The field is only available if you use the authorization method via SSO.

    Title

    Represents the title of the user entered in the Username or Email field if it is configured in the ADMIN application. The field cannot be edited manually.

    I have reviewed and approve this document(s)

    Select this checkbox to acknowledge that you have reviewed the document whose deletion you are approving.

    SUBMIT

    Select submit_button.png to complete the deletion approval process.

    TERMINATE

    Select terminate_button.png to terminate the file audit.

    CANCEL

    Select cancel_button_black_white.png to dismiss your actions without saving and close the dialog.

    Important

    The details you need to provide for action confirmation depend on the authentication method configured for you in the system—via SSO or via providing your login and password.

Once submitted, the file deletion is audited and approved. The file status changes according to the associated workflow.

In eTMF, all the operations with files under Essential Documents must undergo the auditing procedure according to the workflow that is associated with folders containing these files.

Thus, if an action is attempted with the file, especially if it concerns deletion that might cause a file loss, the authorized user has to approve this action or sign for it. At both these stages—approval or signature—based on your decision, you can decide to reject the deletion of the file.

To reject a file deletion in the essential documents storage
  1. In the eTMF application header, select the TMF tab.

  2. From the left pane, select the Study List subtab.

  3. On the Study List page, in the table, select the needed study name.

    Accessing study
    Figure 1. Accessing study

  4. On the page that opens, in the left pane, select Essential Documents.

  5. On the Essential Documents page, from the explorer tree pane, select the required directory, and in the table, go to the file you need to audit.

    Tip

    For easier location, the files you need to audit are marked with My Task hourglass_icon.png.

    Locating file to audit in Essential Documents
    Figure 2. Locating file to audit in Essential Documents

  6. Next to the file of your interest, from the Actions column, select More more_icon.png > Audit audit_action_icon.png.

    Selecting to audit file
    Figure 3. Selecting to audit file

    Tip

    The audit option can be disabled or hidden if:

  7. In the dialog that appears, select the Reject File Deletion option and complete the details as explained in the following table.

    Tip

    Select File Preview eye_icon.png to open the file contents in a new browser tab with the ability to examine and comment on it as an auditor. Learn more in the Preview and comment on file content during audit section.

    Rejecting file deletion in essential documents
    Figure 4. Rejecting file deletion in essential documents

    Tip

    In the following table, mandatory elements are marked with an asterisk (*).

    Element

    Details

    Expected Date of Next Work Step (UTC)

    Enter the date when the next step in the file's workflow after the rejection is expected to take place.

    The system can automatically populate the expected date according to the following configurations of the associated workflow:

    • The unified study-level setting of all the workflow steps (nodes) duration upon configuring the DIA RM or custom TMF base. For such a setting, the system adds the set number of days to the current date to calculate the expected date of the next workflow step.

    • The individual workflow step (node) duration setting upon associating the workflow with the folder. For such a setting, the system adds the number of days set for each individual workflow step to the current date to calculate the expected date of the next step.

    If both the study-level and the individual workflow node duration settings are applied, the individual setting for the workflow nodes has higher priority and overwrites the study-level setting.

    Comments*

    Enter a comment to support your action and provide a reason for deletion rejection.

    SUBMIT

    Select submit_button.png to complete the rejection process.

    TERMINATE

    Select terminate_button.png to terminate the file audit.

    CANCEL

    Select cancel_button_black_white.png to dismiss your actions without saving and close the dialog.

Once submitted, the file deletion is rejected. The file status changes according to the associated workflow.

In the eTMF, files are constantly subjected to change due to deletions, copying, and other modifications, and it is vital to have an established audit process to control changes to sensitive files and data. Thus, the file audit is held to assess and confirm the validity and compliance of all operations involving files.

All the actions with files under the Essential Documents storage can be controlled via auditing procedure according to the workflow that is associated to their parent folders. Thus, if an action is attempted with the file, the authorized user has to approve, sign, or reject this action.

Nevertheless, sometimes you might need to terminate the file audit before it is completed.

To terminate the file audit in the essential documents storage
  1. In the eTMF application header, select the TMF tab.

  2. From the left pane, select the Study List subtab.

  3. On the Study List page, in the table, select the needed study name.

    Accessing study
    Figure 1. Accessing study

  4. On the page that opens, in the left pane, select Essential Documents.

  5. On the Essential Documents page, from the explorer tree pane, select the required directory and in the table, go to the file for which you need to terminate the audit.

    Tip

    For easier location, the files you need to audit are marked with My Task hourglass_icon.png.

    Locating file to terminate audit in Essential Documents
    Figure 2. Locating file to terminate audit in Essential Documents

  6. Next to the file of your interest, from the Actions column, select More more_icon.png > Audit audit_action_icon.png.

    Selecting to audit file
    Figure 3. Selecting to audit file

    Tip

    The audit option can be disabled or hidden if:

  7. In the dialog that appears, select terminate_button.png.

    Tip

    Select File Preview eye_icon.png to open the file contents in a new browser tab with the ability to examine and comment on it as an auditor. Learn more in the Preview and comment on file content during audit section.

    Terminating file audit in essential documents
    Figure 4. Terminating file audit in essential documents

  8. In the Comment dialog that appears, enter the accompanying comment for your action and select save_button_red.png.

    Commenting on file audit termination
    Figure 5. Commenting on file audit termination

Once terminated, the file audit is aborted, and the file status changes to Dropped.

In the eTMF application, all the operations with files under Essential Documents must be accounted for and comply with specific requirements. Thus, the auditing procedure must be established according to the workflow that is associated with folders.

While working with your files in the essential documents, you may see the need to clear the current execution process for the file through the Reset Workflow functionality. By resetting the workflow, you can reinitiate the auditing process for the file that, for some reason, needs to be revalidated. You can do so even for the files in the Auditing status, meaning that you can abort the current audit, nullify its results, and start over.

To reset a workflow for a file in essential documents
  1. In the eTMF application header, select the TMF tab.

  2. On the page that opens, in the left pane, select the Study List subtab.

  3. In the Study List table, select the study for which you want to access the relevant files and documents.

    Selecting study
    Figure 1. Selecting study

  4. On the page that opens, in the left pane, select the Essential Documents subtab.

    Accessing essential documents
    Figure 2. Accessing essential documents

  5. In the File List table that appears, next to the needed file, select More actions more_icon.png > Reset workflow Workflow_icon.png.

    Accessing option to reset file workflow
    Figure 3. Accessing option to reset file workflow

  6. In the Reset Workflow dialog that opens, specify the required details as discussed in the following table.

    Resetting file workflow
    Figure 4. Resetting file workflow

    Element

    Details

    Expected Date of Next Work Step (UTC)

    Select the date when the assignee of the next workflow step must complete their auditing task.

    For instance, you reset the workflow whose first node requiring action is Approve. Thus, by setting the date of the next step upon reset, you outline the due date for the approver to complete their auditing task.

    Reason*

    Enter the reason to justify the workflow reset.

    CONFIRM

    Select confirm_button_white_red.png to implement the changes.

    CANCEL

    Select cancel_button_black_white.png to close the dialog without saving any changes.

Once confirmed, the workflow is reset and the file auditing resumes from the first node of the associated workflow.

While auditing files in Essential Documents, you can examine the file content without downloading it with the Preview functionality. Additionally, you can add comments to the file contents, for instance, if you have any notes that must be captured and shared with other study personnel.

Important

You can only add comments if the Essential Document Write > Add Comments During File Review permission is granted to your user role in ADMIN.

To preview and comment on the file content during audit
  1. In the eTMF application header, select the TMF tab.

  2. From the left pane, select the Study List subtab.

  3. On the Study List page, in the table, select the needed study name.

    Accessing study
    Figure 1. Accessing study

  4. On the page that opens, in the left pane, select Essential Documents.

  5. On the Essential Documents page, from the explorer tree pane, select the required directory, and in the File List table, go to the file you need to audit.

    Tip

    For easier location, the files you need to audit are marked with My Task hourglass_icon.png.

    Locating files to audit in essential documents
    Figure 2. Locating files to audit in essential documents

  6. Next to the file of your interest, from the Actions column, select File Preview eye_icon.png.

    Selecting to preview file in auditing
    Figure 3. Selecting to preview file in auditing

    Tip

    You can also examine file contents and comment on them while auditing by selecting File Preview eye_icon.png from the dialog workspace toolbar.

    Accessing preview while auditing file in essential documents
    Figure 4. Accessing preview while auditing file in essential documents

  7. In the new browser tab that opens, examine the file content and add comments on the portions you need.

    Example of commenting on Excel file content
    Figure 5. Example of commenting on Excel file content

Once the comments are added, they become available to all study personnel with access to the file upon preview. They can also interact with them to reply, edit, delete, and resolve the comment.