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Create/Update draft payment request

A payment request can be interpreted as an inquiry to perform financial compensation for a service. In a clinical trial, payment requests are created to maintain financial operations between the sponsor and vendors and other involved parties, such as sites, labs, and research facilities.

In EDC, you create a new payment request each time you need to reflect a certain financial operation. Until the request is submitted, it remains draft and you can manage it as needed—update contract details, payees, listed fee items, and so on.

To create or update a draft payment request
  1. In the EDC application header, select the STUDY INFO tab.

  2. On the page that opens, in the left pane, select Site Payment > Payment Request List.

    Accessing payment request list
    Figure 1. Accessing payment request list

  3. On the Payment Request List page that opens, select one of the following:

    • To create a new payment request, from the workspace toolbar, select New Item add_new_icon.png.

      Selecting option to create new payment request
      Figure 2. Selecting option to create new payment request

    • To update the existing draft payment request, select the request ID.

      Selecting payment request ID
      Figure 3. Selecting payment request ID

  4. In the Payment Request Information block, complete the details as explained in the following table.

    Completing payment request information
    Figure 4. Completing payment request information

    Tip

    In the following table, mandatory elements are marked with an asterisk (*).

    Element

    Details

    Study Name

    Represents the name of the study for which the payment request is created. The value is predefined by the study under which you operate in the EDC application.

    Site Code*

    Select the unique identifier of the site to be the beneficiary of the payment according to the request.

    Contract Code*

    Select the unique identifier of the contract agreement with the site according to which you want to request payment for the performed services.

    If you change the contract code for a saved draft request, you need to add the payable items again as they might differ for different contracts or contract versions.

    The available here contracts are configured and maintained in CTMS. The exclamation mark symbol exclamation_mark_white_red_triangle.png appears next to the contract code here if there were any changes made to the contract in CTMS that require updating the payment request.

    Site Name

    Represents the name of the site that is the beneficiary of the payment according to the request.

    The value is autopopulated by the system according to the selected site code and cannot be manually changed.

    Contract Name

    Represents the name of the contract agreement with the site according to which you request payment for the performed services.

    The value is autopopulated by the system according to the selected contract code and cannot be manually changed.

    Tax Rate

    Represents the tax rate in percentage (%) configured for the selected contract in CTMS. The tax rate is to be calculated and added to your payment request amount automatically.

    The value is autopopulated here according to the selected contract code and cannot be manually changed.

    Overhead Rate

    Represents the overhead rate in percentage (%) configured for the selected site upon contract creation in CTMS. The overhead rate is to be calculated and added to your payment request amount automatically.

    The value is autopopulated by the system according to the selected contract code and site code and cannot be manually changed.

    Description

    Enter auxiliary details to follow up on your payment request.

    Upload Attachment (Maximum upload file size is 200MB)

    Select upload_icon.png to attach a file to the request, such as the invoice according to which the payment is being requested. Repeat this action to upload as many files as needed.

    In a payment request, there can also be files attached that are autogenerated by the system according to the financial documentation configurations in CTMS.

    File Type

    Select the type of the uploaded file, such as Invoice or Other.

    The field is only available once the file is uploaded to the request.

    Invoice Number*

    Enter the unique identifier of the attached invoice.

    The field is only available once the file is uploaded to the request.

    Placeholder

    Select the file placeholder that further categorizes the document you are adding to the payment request—Financial Documentation, Financial Summary Tracker, Invoices, Payments, and Receipts. The selected placeholder determines the file categorization when populated to eTMF.

    File Name*

    Represents the name of the uploaded file that can be edited if needed.

    The field is only available once the file is uploaded to the request.

    download_icon.png

    Select the download symbol next to the file to save it to your computer.

    x_icon.png

    Select the cross symbol next to the file to remove the attachment from the request.

    Once removed, the file cannot be restored; you will have to reupload the file if needed.

  5. In the Request Items block, select New Item plus_circled_icon.png.

    Selecting option to add request items
    Figure 5. Selecting option to add request items

  6. In the dialog that opens, from the workspace toolbar, select the available filter buttons one by one to access the list of payable items per each billing method. Then select the checkboxes next to the payable items you want to add to the request and once all the needed items are selected in all the lists, click save_button_red.png.

    Tip

    The number, naming, and availability of filter buttons depends on the billing methods added to the pricing template used for the selected contract in CTMS.

    For instance, if your contract is intended for three types of payments—"Fixed Fee," "Subject Visit," and "Lab Fee"—then there are three filter buttons available for the payable items list: "Fixed Fee," "Subject Visit," and "Lab Fee" respectively.

    Also, only the active payable items are available for selection in the payment request.

    Selecting payable items to include in request
    Figure 6. Selecting payable items to include in request

  7. In the Request Items block, review the added payable items and, if needed, complete their details as follows.

  8. In the Currency Config block, add the value of the exchange rate between the study currency and payment request currency.

    Specifying exchange rate for payment request
    Figure 10. Specifying exchange rate for payment request

    Tip

    The exchange rate entry is unnecessary if the study currency and request currency is the same.

  9. Select save_button_red.png to implement the changes.

    Saving draft payment request
    Figure 11. Saving draft payment request

Once saved, the payment request is created with the Draft status. You can repeat the above procedure to update the draft request as needed. Once finialized, you can proceed to submit the payment request.