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View query alert email history

Queries are created to report any discrepancies, inconsistencies, or missing data found in study files. In eTMF, you can manually create query alerts for users responsible for addressing and fixing such issues.

In eTMF, you can view the history of the alert emails and open them to view their contents.

To view the query alert email history and content
  1. In the eTMF application header, select the TMF tab.

  2. On the Study List table that appears, locate the study for which you need to view email history. Then in the Action(s) column next to it, select More more_icon.png > Query Alerts Query_alerts_icon.png.

  3. On the Query Alerts page that opens, on the workspace toolbar, select Email History Email_history_icon.png.

    Email history option
    Figure 1. Email history option

  4. On the Email History page that opens, you can view the complete history of query alert emails. To view an email, in the Action(s) column next to the correspondence of your interest, select View Email view_email_icon.png.

    Query email history
    Figure 2. Query email history

  5. In the Mail dialog that opens, you can see the email contents, including the details, such as the query topic, assignee, and creator.

  6. Select ok_button_red.png or x_icon.png to close the dialog.

    Viewing query email contents
    Figure 3. Viewing query email contents

Once closed, you return to the Email history page. If you have spotted any issues with the email content, you can update it by editing the query alert.