Delete email template
An email template is a reusable preconfigured entity that simplifies mailing management in the system. By preparing email templates you save time on specifying mailing details every time you need to configure a system notification for some event.
In CTMS, you can delete email templates that are no longer used to keep your list uncluttered.
Important
You can only delete the email template if:
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The email template is created manually and not preconfigured from the back end by the system engineers.
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The email template is not referenced in any of the CTMS modules.
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In the CTMS application header, select the LIBRARY tab.
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From the left pane of the page that opens, select Email Template.
Figure 1. Accessing email templates
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From the Email Template table, locate the template that you want to delete and next to it, from the Actions column, select More
> Delete
.
Figure 2. Deleting email template
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In the Reason dialog that appears, enter a reason for deleting the email template.
Figure 3. Providing reason for email template deletion
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Select
to confirm your action.
Upon saving, the email template is deleted from the system.