Revert depot shipment to previous status
In IWRS, you can manage all the shipments between sites and depots involved in your study. To manage the shipment means to reflect its current status of delivery in the system on the applicant's and supplier's side: the supplier has to confirm the shipment dispatch from the depot, while the applicant must acknowledge full or partial shipment receipt, or that the shipment is lost.
There can be cases when a shipment is mistakenly marked as sent, received, or rejected in IWRS due to a human error or other circumstances. You can fix that mistake by reverting the current shipment status to the previous one.
This helps you avoid situations in which items that have yet to be received are already accounted for in the inventory, taken into dispensation, or included in the shipment to another applicant.
You can revert the following shipment processing actions:
Important
You cannot revert the shipment status if at least one of the items has already been resupplied to another destination or dispensed to the subject.
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In the IWRS application header, select the DEPOT tab.
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On the Depot List page that opens, in the table, go to the depot for which you want to receive the shipment.
Figure 2. Selecting depot to open its details
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On the page that opens, in the left pane, select the Shipment subtab.
Figure 3. Accessing depot shipment list
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In the Shipment List table that appears, locate the shipment whose status you need to revert and select the Shipment Number value.
Figure 4. Accessing shipment
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On the Details page that opens, view your shipment details as explained in the table of the View depot shipment details and status section.
Figure 5. Reviewing shipment details
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Go to the Item Details block and, based on the current shipment status, select one of the following:
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UNDO DISPATCH: select this button to return the shipment that is marked by the supplier as already shipped to the Requested status, hence, discarding the item dispatch at the supplier's side.
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UNDO RECEIPT: select this button to return the shipment that is marked by the applicant as already received or lost to the previous status—In Transit or Requested—based on your study configurations. This action discards the item receipt at the applicant's side.
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UNDO REJECTION: select this button to return the shipment that is rejected by the applicant to the previous status—In Transit or Requested—based on your study configurations. This action also automatically revokes the return shipment generated by the system upon rejection.
Figure 6. Example of undoing previous action with shipment
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In the confirmation dialog that appears, select
to proceed with the status revert.
Figure 7. Confirming shipment action reversion
Once confirmed, the status of the shipment is reverted to the previous one. The items within the shipment obtain their respective statuses—return to the supplier's inventory if the dispatch is canceled or return to being in transit if the receipt is reverted.