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Delete user from 2FA white list

The white list displays the information of all users who have two-factor authentication enabled but are not able to authenticate via this method. In the ADMIN application, you can delete the users from the 2FA white list who no longer encounter issues in the 2FA method.

To delete a user from the 2FA white list

  1. In the ADMIN application header, select the CONFIGURATION tab.

  2. On the page that appears, from the left pane, select2-Factor Authentication > 2FA White List.

  3. On the 2FA White List page that appears, next to the needed user, select Delete delete_icon.png.

    Selecting to delete user
    Figure 1. Selecting to delete user

  4. In the 2FA White List table that appears, next to the needed user, select Delete delete_button_white_red.png.

    Confirming user deletion from 2FA white list
    Figure 2. Confirming user deletion from 2FA white list

Once confirmed, the user is deleted from the 2FA white list.

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