Reply to query
In the context of CRF design, a query refers to a formal request or notification raised by the study team regarding a specific data-related concern or discrepancy. In the Study Designer application, while the study team configures the forms, if they encounter inconsistencies or data-related questions, they can create queries to draw attention to these issues and seek clarification or resolution from fellow team members or a sponsor.
If you have been assigned to a query, it means that you need to address an issue pertaining to a specific form, question, and so on. However, further clarifications may be required in order to solve the existing discrepancy. In such a case, you can reply to the query, thus requesting those clarifications.
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In the Study Designer application header, select the CRF DESIGN tab.
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In the toolbar, select the latest draft CRF version marked with the respective unlock symbol
, otherwise, you cannot perform any actions.
Figure 1. Selecting latest draft CRF version
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In the same toolbar, select Query List
.
Figure 2. Accessing query list
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In the Query List dialog, select either All Query or Pending Deal tab to locate the needed open query and select it.
Figure 3. Selecting query from list
Tip
You can skip this step if you know exactly where the query is located within the selected CRF version.
You can select View More to access detailed query list.
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After opening the needed query, you are redirected to this query and it becomes highlighted within the page. Select
to expand the query details.
Figure 4. Opening query details
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In the panel that expands, select
next to the needed query so you can enter your reply. Then select 
.
Figure 5. Replying to query
Once saved, the query reply is recorded. The creator of the query now sees the reply and can act respectively, for instance, readdress the query to another assignee by editing it.