Reply to lab query
In the EDC application, you can reply to the open lab queries assigned to you. Replying to an open lab query initiates communication about the query in the application. This helps in the process of resolution by introducing the discussion within the system that is traceable and accessible to all the involved personnel.
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In the EDC application header, select the STUDY INFO tab.
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In the left pane, select Lab > Site Normal Range.
Figure 1. Accessing normal range list
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On the Normal Range List page that appears, do one of the following:
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To access the lab query opened for a category, in the Normal Range List table, next to the category name, select the query icon
.
Figure 2. Accessing category queries
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To access the lab query opened for a specific test, in the Normal Range List table, select the query symbol
next
to the lab name. Then on the Lab Data page that opens, locate the test of your interest and select the query symbol
next to its name.
Figure 3. Accessing lab test queries
Tip
Depending on the query status, the query symbol differs—My Open Manual Query
, My Paused Manual Query 
, Overdue Open Manual
Query 
, and so on. -
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In the side panel that expands, in the Reply field, enter your insights on the query topic.
Figure 4. Replying to lab query
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Select
to save the reply.
Once completed, the reply is saved and becomes available to other users accessing the lab query.
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