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Close lab query

In the EDC application, you can close an open lab query once it is resolved.

Important

A closed lab query cannot be resolved or replied to. It is recommended to close only the resolved queries since you cannot reply to or resolve a closed query.

To close a lab query

  1. In the EDC application header, select the STUDY INFO tab.

  2. In the left pane, select Lab > Site Normal Range.

    Accessing normal range list
    Figure 1. Accessing normal range list

  3. On the Normal Range List page that appears, do one of the following:

    • To access the lab query opened for a category, in the Normal Range List table, next to the category name, select the query icon open_query_icon.png.

      Accessing category queries
      Figure 2. Accessing category queries

    • To access the lab query opened for a specific test, in the Normal Range List table, select the query symbol open_query_icon.png next to the lab name. Then on the Lab Data page that opens, locate the test of your interest and select the query symbol open_query_icon.png next to its name.

      Accessing lab test queries
      Figure 3. Accessing lab test queries

    Tip

    Depending on the query status, the query symbol differs—My Open Manual Query My_Open_Manual_Query_icon.png, My Paused Manual Query paused_query_icon.png, Overdue Open Manual Query Overdue_open_manual_query_icon_.png, and so on.

  4. In the side panel that expands, next to the query of your interest, select Close close_icon.png.

    Closing lab query
    Figure 4. Closing lab query

  5. In the confirmation dialog that appears, select yes_icon_white_red.png.

    Viewing confirmation dialog
    Figure 5. Viewing confirmation dialog

Once confirmed, the lab query is closed.

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