Delete query reminder
A query reminder is a type of CTMS alert that can be customized to generate an email intended for the notification of dedicated users about pending queries in the application. These reminders can be used to update users on requests in monitoring visit trip reports, protocol deviation records, or ICF tracking log records.
The purpose of a query reminder is to streamline communication with specific CTMS users so they can promptly resolve existing issues. Nonetheless, there may be situations where it becomes necessary to delete any of the configured query reminders to stop email notifications from continuing to synchronize with query updates in CTMS due to evolving study requirements.
Important
The query reminder you intend to delete must be inactivated before it can be removed from CTMS.
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Access the study management page in one of the following ways:
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In the CTMS application header, select the DASHBOARD tab and then select the study dashboard of your interest.
Figure 1. Accessing study management from dashboard
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In the CTMS application header, select the STUDY MANAGEMENT tab. Then from the Study Data List table, select the study name of your interest.
Figure 2. Accessing study management from study data list
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On the study page that opens, in the left pane, select Alerts > Query Reminder.
Figure 3. Accessing query reminders
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In the Query Reminder List table that appears, next to the needed query reminder, select More
> Delete 
.
Figure 4. Selecting option to delete query reminder
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In the Reason dialog that appears, enter a reason for deleting a query reminder and then select
.
Figure 5. Deleting query reminder
Once confirmed, the query reminder is deleted. The deleted query reminder does not produce email notifications anymore.