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Delete return request alert

A return request refers to the psychical action of returning dispensing items from site to depot or between depots within a specific study. A return request alert is a customizable notification mechanism that generates an email to inform relevant parties about the most current status of any created request to return items for destruction or available items.

The purpose of a return request alert is to ensure the timely awareness of depot personnel about impending returns so they can handle the item return process. However, it may occur that any of the configured return request alerts need to be deleted due to updates in item return procedures or other evolving study requirements.

To delete the return request alert

  1. In the IWRS application header, select the ALERT tab.

  2. On the page that opens, from the left pane, select the subtab corresponding to the alert category of your interest.

    Accessing alert settings
    Figure 1. Accessing alert settings

  3. In the Return Request Alert table that appears, next to the needed return request alert, select More more_icon.png > Delete trash_can_icon.png.

    Selecting option to delete return request alert
    Figure 2. Selecting option to delete return request alert

  4. In the Delete Item confirmation dialog that appears, select delete_button_white_red.png.

    Confirming return request alert deletion
    Figure 3. Confirming return request alert deletion

Once confirmed, the return request alert is deleted. The system now ceases generating emails associated with the deleted return request alert.

In this section:

In eClinical, a unit of a drug that is being tested in a clinical trial is referred to as an item.

In a clinical trial, a location where the subject treatment and drug dispensation occur. It can be a hospital, a private laboratory, or other institutions.

A warehouse that is used to store and distribute items (drugs) to another destination (other depots or sites).